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Participant
October 3, 2025
Question

drag images make the app crashes after update

  • October 3, 2025
  • 1 reply
  • 90 views

After the latest update, when I try to import images into Photoshop, the program closes immediately.
Even when I open an image file within the program, it closes immediately and crashes suddenly.
I tried reverting to the older versions, and the same problems occur, even though I was working fine on the previous version before the update.

1 reply

D Fosse
Community Expert
Community Expert
October 3, 2025

Open Photoshop, no image, and go to Help > System Info. Paste the whole thing in a reply here.

CMass
Community Manager
Community Manager
October 3, 2025

Hey @osmo_2056

Have you been able to submit a Crash Report to Adobe: https://adobe.ly/479Gius


^CM