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Roberto Bruce
Roberto Bruce
Known Participant
March 9, 2025
Answered

Email reception about fee increase

  • March 9, 2025
  • 1 reply
  • 259 views

I received the email for the fee increase. Adobe tells me this possibility: to keep the current effective base rate (excluding any promotions) you can change the subscription to a prepaid annual plan.

But I can't find in Creative Cloud how to do it. Thanks

Correct answer jane-e

@Roberto Bruce 

 

See the FAQ page:

https://helpx.adobe.com/creative-cloud/faq/ccpp-20gb.html

 

How can I switch the payment option for my Photography plan (20GB) to take advantage of the savings?

If your Photography plan (20GB) is currently on an annual plan, paid monthly, you can switch your billing to annual plan, prepaid, by visiting your Adobe Account page [https://account.adobe.com] and following these steps:

  • Select the Manage Plan button,
  • then the Update Subscription button. 
  • Follow the next steps to complete your request.

You can also do so by contacting Adobe’s Customer Support.

 

Jane

 

 

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
March 9, 2025

@Roberto Bruce 

 

See the FAQ page:

https://helpx.adobe.com/creative-cloud/faq/ccpp-20gb.html

 

How can I switch the payment option for my Photography plan (20GB) to take advantage of the savings?

If your Photography plan (20GB) is currently on an annual plan, paid monthly, you can switch your billing to annual plan, prepaid, by visiting your Adobe Account page [https://account.adobe.com] and following these steps:

  • Select the Manage Plan button,
  • then the Update Subscription button. 
  • Follow the next steps to complete your request.

You can also do so by contacting Adobe’s Customer Support.

 

Jane

 

 

    Roberto Bruce
    Roberto BruceAuthor
    Known Participant
    March 10, 2025

    I had already tried to use the "manage plan" button, but on the next page it DOESN'T GIVE ME the "update subscription" button, ?!?!
    How do I change it?

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      March 10, 2025

      @Roberto Bruce 

       

      Did you try the last line quoted from the Help page?

      "You can also do so by contacting Adobe’s Customer Support."

      Click the chat box in the lower right and type "agent" to get a human.

       

      Let us know how it goes!

       

      Jane

       

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