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jorgep40633419
December 27, 2025
Question

erro

  • December 27, 2025
  • 1 reply
  • 81 views

Os progrmas da adobe parece que não esta instalado em meu computador, abro os programas e ai na hora de usar as ferramentas ele fala que não posso usar por que esta sendo baixado primeiro

1 reply

Community Expert
December 27, 2025

Does the applications worked in the past?

If yes, what happened or what has been changed on your ssystem before the error occur?

What's the exact error message?

 

First logout from your creative cloud client, reboot your computer (cold boot) and then login with your Adobe ID again. 

If this doesn't help try to reset the CC app by following the steps below:

Bring the CC app in the foreground the press:

  • Win: Ctrl + Alt + R
  • Mac: Cmd + Opt + R

 

If this fails the next step is to try a repair of the CC client. See here: Adobe app installation stuck

If this also doesn't help the nest step is to uninstall/reinstall per linked document above.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI