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marcos_0881
Dec 20, 2025 10:07 PM UTC
Answered

Erro na Instalação

Preciso de ajuda para Atualizar o Photoshop para a versão 27.2 não consigo instalar por causa do AVX2 alguém poderia me ajudar a atualizar esse sistema

AlanGilbertson
AlanGilbertsonCorrect answer
Community Expert
Dec 20, 2025 10:41 PM UTC

Unfortunately, that version of Photoshop requires a CPU with AVX-2 support. This is a matter of hardware compatibility, so I don't think there's going to be any way to bypass it. The information is here: https://helpx-origin-ew1.aws116.adobeitc.com/uk/photoshop/desktop/get-started/technical-requirements-installation/adobe-photoshop-on-desktop-technical-requirements.html

 

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3 replies

paulo_8095
Known Participant
Jan 10, 2026 10:59 AM UTC

Este povo da Adobe Acrobat primeiro precisam escrever em português se vendem produto para brasileiros respeitem a soberania do pais que entram e fazem a maior arruaça. Este photoshop é ruim, péssimo não me resolveu e não houve um aqui competente para me ajudar já desde ano passado pagando a mais o plano para este photoshop ruim e tenho que pagar por algo que não funciona, é lastimável que os autores deste software Adobe Acrobat devem ser pessoas sem qualificaçõe que manipulam brasileiros para ganho ilicito.

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Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
Jan 12, 2026 4:56 PM UTC

Hi @paulo_8095,


I understand your frustration, but I’d like to clarify the situation clearly. Photoshop requires a processor that supports AVX2. This is a hardware requirement, not a software bug or a language/support issue. If your CPU does not support AVX2, Photoshop 27.2 cannot be installed or run on that machine, and there is no workaround to bypass this requirement.


Photoshop is available in Portuguese (Brazil), and Adobe also provides HelpX documentation in pt-BR. The language is not the cause of this issue.


Best,

Anshul Saini

 

 

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AlanGilbertson
Community Expert
AlanGilbertsonCommunity ExpertCorrect answer
Community Expert
Dec 20, 2025 10:41 PM UTC

Unfortunately, that version of Photoshop requires a CPU with AVX-2 support. This is a matter of hardware compatibility, so I don't think there's going to be any way to bypass it. The information is here: https://helpx-origin-ew1.aws116.adobeitc.com/uk/photoshop/desktop/get-started/technical-requirements-installation/adobe-photoshop-on-desktop-technical-requirements.html

 

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