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Participant
October 7, 2026
Question

Error 10x daily

  • October 7, 2026
  • 5 replies
  • 24 views

I have thist problem every day cca. 10x

    5 replies

    Sameer K
    Community Manager
    Community Manager
    October 7, 2026

    Hey, @default2g7978squ8ge. Welcome to the Photoshop Community. I'll help you figure this out.

    I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System Info. Copy and paste it into a text document, then upload and attach it here.

     

    For now, ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

    Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

    You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe

    Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2026 > Rename > Adobe Photoshop 2026. old), You can restore these preferences later if you need to.(

    https://adobe.ly/4860qM9)

     

    Restart the computer.

    These changes will give Photoshop a fresh start, like a fresh install.

    Also, please test and confirm if the issue exists with Photoshop (Beta). You can get Photoshop (beta) from the Creative Cloud > Apps tab > Beta Apps section.

     

    Let me know how it goes.

    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    Ged_Traynor
    Community Expert
    Community Expert
    October 7, 2026

    ​@default2g7978squ8ge what exact version of Photoshop are you using and what does the error message say, what are you trying to do when the error appears

    Participant
    October 7, 2026

    My version is 27.11, restart Photoshop sometimes works

    Ged_Traynor
    Community Expert
    Community Expert
    October 7, 2026

    Can you type out what the error message says so that we can use the forum translate feature