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Pixel-Sallo
Inspiring
May 29, 2023
Answered

Error 21: undefined is not an object

Hi, I'm using PS 24.5.0 on a M1 Mac.

Everytime I like to save an image (Ctrl + S) I get this error. The image will be saved, but I get this every time. I'm not shure, maybe since I installed the beta of PS. Now the beta is uninstalled.

 

Does anyone have an idea?

 

Thanks, Stefan

    Pixel-SalloCorrect answer
    Inspiring
    May 29, 2023

    Problem solved!

    I deinstalled PS (kept all settings) an reinstalled it 🙂

    View reply

    31 replies

    Show previous replies
    Andreafine
    Participant
    July 29, 2023

    How do I downgrade to 24.6

     

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    raymondv79432589
    raymondv79432589
    Participating Frequently
    August 14, 2023

    Go to creative clouds , you can do it from their just remember preserve the settings when Adobe ask giving that option 

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      artkeh
      Known Participant
      July 29, 2023

      I just downgraded back to 24.6 and the problem is gone. So it's DEFINITELY something in the new update.

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        artkeh
        Known Participant
        July 29, 2023

        What update fixed the problem? This problem started happening to me AFTER I installed the latest update. Not before.

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          KATRINA Cross-Daniels
          Participant
          August 13, 2023

          Right,  I just updated and this is the first thing I see after hitting save.  Did you figure this out?

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          KATRINA Cross-Daniels
          Participant
          August 13, 2023

          Well I uninstalled the 24.7 version that I just updated and then reinstalled it and now it works. 

           

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          GWSHARK101
          Inspiring
          July 28, 2023

          This exact same error started happening to me this morning.   Fortunately there was an update available and that fixed the problem.

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            Pixel-SalloAuthorCorrect answer
            Inspiring
            May 29, 2023

            Problem solved!

            I deinstalled PS (kept all settings) an reinstalled it 🙂

            Translate
              RA73
              Participant
              September 9, 2023

              I downgraded to 24.6. This fixed my Error 21 issue, as well as the issue with 'Edit in Photoshop' from Lightroom.

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