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Inspiring
May 29, 2023 2:49 PM UTC
Answered

Error 21: undefined is not an object

Hi, I'm using PS 24.5.0 on a M1 Mac.

Everytime I like to save an image (Ctrl + S) I get this error. The image will be saved, but I get this every time. I'm not shure, maybe since I installed the beta of PS. Now the beta is uninstalled.

 

Does anyone have an idea?

 

Thanks, Stefan

Pixel-SalloCorrect answer
Inspiring
May 29, 2023 5:31 PM UTC

Problem solved!

I deinstalled PS (kept all settings) an reinstalled it 🙂

31 replies

Participant
Jul 29, 2023 6:11 PM UTC

How do I downgrade to 24.6

 

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raymondv79432589
Participating Frequently
Aug 14, 2023 2:42 PM UTC

Go to creative clouds , you can do it from their just remember preserve the settings when Adobe ask giving that option 

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Known Participant
Jul 29, 2023 10:49 AM UTC

I just downgraded back to 24.6 and the problem is gone. So it's DEFINITELY something in the new update.

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Known Participant
Jul 29, 2023 10:21 AM UTC

What update fixed the problem? This problem started happening to me AFTER I installed the latest update. Not before.

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Participant
Aug 13, 2023 9:32 PM UTC

Right,  I just updated and this is the first thing I see after hitting save.  Did you figure this out?

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Participant
Aug 13, 2023 11:11 PM UTC

Well I uninstalled the 24.7 version that I just updated and then reinstalled it and now it works. 

 

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Inspiring
Jul 28, 2023 4:46 PM UTC

This exact same error started happening to me this morning.   Fortunately there was an update available and that fixed the problem.

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Pixel-SalloAuthorCorrect answer
Inspiring
May 29, 2023 5:31 PM UTC

Problem solved!

I deinstalled PS (kept all settings) an reinstalled it 🙂

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Participant
Sep 9, 2023 9:02 PM UTC

I downgraded to 24.6. This fixed my Error 21 issue, as well as the issue with 'Edit in Photoshop' from Lightroom.

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