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Participant
April 15, 2024
Question

Error AI (photoshop)

The error looks like this:
We've encountered an issue and can't complete your request at this time. Thank you for your patience. Please try again later.

10 replies

Participant
November 1, 2024

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Participant
August 16, 2025

I have the same error when using the harmonization function. The problem was solved by turning on VPN

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Kevin Stohlmeyer
Community Expert
Community Expert
April 15, 2024

@.36739006uwxs looks like a temp hiccup with the server connection. Is it still happening?

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Participant
April 16, 2024

Yeah, I can't use AI.
This error happens every time I want to generate something with AI in Photoshop.

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Kevin Stohlmeyer
Community Expert
Community Expert
April 16, 2024

Check your Windows Defender firewall and make sure Firefly and Adobe are allowed.

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Ares Hovhannesyan
Community Expert
Community Expert
April 15, 2024

What task you do? Can you give more details?

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Participant
April 16, 2024

This error happens every time I want to generate something with AI in Photoshop.

I click the "Generate" button and an error appears  =(

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