Hey, @ALEJANDRO3278948261t4. I'll help you figure this out. Will move this to discussions for now.
What other troubleshooting steps have you tried?
As a basic step, Backup your presets & ensure Photoshop is in the default state, go to the location of the preference folder below, and rename it to backup. https://adobe.ly/3tqVnGG
- Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]
- Press Windows + R & type this is the Run Window - %APPDATA%\Adobe
- Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old)
These changes will give a fresh start to Photoshop as a fresh install. Let me know if the issue exists.
Thanks!
Sameer K