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Qin5CA5
Participant
May 20, 2021
Answered

error code 106

Failed to install ,error code 106. I have tried changing the download location but it didn't work. "Retry" is uesless. Please help. 

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    jane-e
    jane-eCorrect answer
    Community Expert
    October 29, 2023

    @Kim33230275keu6 

     

    I clicked the OPs name and saw they came up with a solution here that you can try:

    https://community.adobe.com/t5/download-install-discussions/install-error-code-106-plz-help-me/m-p/12321463

     

    Jane

     

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    13 replies

    Kim33230275keu6
    Participating Frequently
    October 28, 2023

    I have exactly the same error in your last post! Did you ever get it fixed?

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      Kim33230275keu6
      Participating Frequently
      October 29, 2023

      @AxelMatt I'm not sure why you marked my post as the solution since I only said I had the same error?

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        Ged_Traynor
        Community Expert
        Ged_TraynorCommunity Expert
        Community Expert
        October 29, 2023

        @Kim33230275keu6 I've unmarked your post as the correct answer

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          Community Expert
          AxelMattCommunity Expert
          Community Expert
          May 20, 2021

          We need more informations about your environment. Please give us more informations including the following :

          Adobe product and version number

          Operating system and version number

          The full text of any error message (s)

          What you were doing when the problem occurred

          Screenshots of the problem and/or error messages

          Computer hardware, such as CPU; GPU; the amount of RAM; etc

           

          You can also see here:

          Troubleshoot Adobe Creative Cloud install issues with log files

           

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          My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
          Qin5CA5Author
          Participant
          May 21, 2021

          Thanks! 

          1. The error happens when I upgrade Creative Cloud and install any version of PS and AE using Creative Cloud or installation packages. In fact, I had successfully installed Pr,AE and PS, but all of a sudden AE and PS were unable to start. So I uninstalled the three softwares and reinstalled them. Only PR and Media Encoder installed successfully. I tried uninstalling and reinstalling Creative Cloud, successfully installed it but still failed to upgrade it and install PS,AE.

           

          2. There's so many errors...list them in the last.

           

          3. I think I must have deleted some important documents in C disk when I wanted to clear disk sapce a few days before. Failed to start the software after that.

           

          4. I'm sure my hardware are able to install PS and AE. 

           

          5.  [ERROR] | 14304 | ASU | LWANative | P7Native | | | 14292 | Error in pdbOpenSessionNoCreate 8

          | [ERROR] | 14304 | ASU | LWANative | P7Native | | | 14292 | OOBElib returned error: 42

          | [ERROR] | 14304 | ASU | LWANative | P7Native | | | 14292 | Cannot find the licenceInfo for given adobeCode

          | [ERROR] | 14304 | ASU | Vulcan5EventHandler | Vulcan5EventHandler | | | 10516 | Inside sendVulcan5MessageForLicenseRefresh.

          | [ERROR] | 7656 | ASU | Vulcan5EventHandler | Vulcan5EventHandler | | | 10800 | Inside sendVulcan5MessageForLicenseRefresh.

          | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Failed to get value for conflicting processes...

          | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...  (ps. also failed for HD media (COPS1.0),(CORE1.0),(CORG1.1)

          | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Failed to get value for conflicting processes...

          | [INFO] | | ASU | PIM | PIM | | | 2652 | XML is valid
          | [WARN] | | ASU | PIM | PIM | | | 2652 | Failed to find Node

          | [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 11840 | The HDPIM Setup Process return code is (106).Stopping the installation process.

          | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Product Media (PHSP, 19.1.9) installation failed ...

          | [WARN] | | ASU | Setup | PIM | | | 18824 | Failed to find Node
          | [WARN] | | ASU | Setup | Setup | | | 18824 | Reboot is pending from earlier installation.

           

           

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          Qin5CA5Author
          Participant
          May 21, 2021

          also:

          FATAL: Failed in writting uninstall xml at path '
'
FATAL: Error occurred in install of package (Name: CameraRawRIBSCoExistPackage Version: 13.0.0.712). Error code: '106'
ERROR: Failed to create file at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ACR_13_2_32_CameraRawRIBSCoExistPackage_13.0.0.712.pimx Error:5
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