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Participant
May 20, 2021
Answered

error code 106

  • May 20, 2021
  • 2 replies
  • 5741 views

Failed to install ,error code 106. I have tried changing the download location but it didn't work. "Retry" is uesless. Please help. 

This topic has been closed for replies.
Correct answer jane-e

@Kim33230275keu6 

 

I clicked the OPs name and saw they came up with a solution here that you can try:

https://community.adobe.com/t5/download-install-discussions/install-error-code-106-plz-help-me/m-p/12321463

 

Jane

 

2 replies

Participating Frequently
October 28, 2023

I have exactly the same error in your last post! Did you ever get it fixed?

Participating Frequently
October 29, 2023

@AxelMatt I'm not sure why you marked my post as the solution since I only said I had the same error?

Ged_Traynor
Community Expert
Community Expert
October 29, 2023

@Kim33230275keu6 I've unmarked your post as the correct answer

AxelMatt
Community Expert
Community Expert
May 20, 2021

We need more informations about your environment. Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

You can also see here:

Troubleshoot Adobe Creative Cloud install issues with log files

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Qin5CA5Author
Participant
May 21, 2021

Thanks! 

1. The error happens when I upgrade Creative Cloud and install any version of PS and AE using Creative Cloud or installation packages. In fact, I had successfully installed Pr,AE and PS, but all of a sudden AE and PS were unable to start. So I uninstalled the three softwares and reinstalled them. Only PR and Media Encoder installed successfully. I tried uninstalling and reinstalling Creative Cloud, successfully installed it but still failed to upgrade it and install PS,AE.

 

2. There's so many errors...list them in the last.

 

3. I think I must have deleted some important documents in C disk when I wanted to clear disk sapce a few days before. Failed to start the software after that.

 

4. I'm sure my hardware are able to install PS and AE. 

 

5.  [ERROR] | 14304 | ASU | LWANative | P7Native | | | 14292 | Error in pdbOpenSessionNoCreate 8

| [ERROR] | 14304 | ASU | LWANative | P7Native | | | 14292 | OOBElib returned error: 42

| [ERROR] | 14304 | ASU | LWANative | P7Native | | | 14292 | Cannot find the licenceInfo for given adobeCode

| [ERROR] | 14304 | ASU | Vulcan5EventHandler | Vulcan5EventHandler | | | 10516 | Inside sendVulcan5MessageForLicenseRefresh.

| [ERROR] | 7656 | ASU | Vulcan5EventHandler | Vulcan5EventHandler | | | 10800 | Inside sendVulcan5MessageForLicenseRefresh.

| [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Failed to get value for conflicting processes...

| [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...  (ps. also failed for HD media (COPS1.0),(CORE1.0),(CORG1.1)

| [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Failed to get value for conflicting processes...

| [INFO] | | ASU | PIM | PIM | | | 2652 | XML is valid
| [WARN] | | ASU | PIM | PIM | | | 2652 | Failed to find Node

| [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 11840 | The HDPIM Setup Process return code is (106).Stopping the installation process.

| [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 11840 | Product Media (PHSP, 19.1.9) installation failed ...

| [WARN] | | ASU | Setup | PIM | | | 18824 | Failed to find Node
| [WARN] | | ASU | Setup | Setup | | | 18824 | Reboot is pending from earlier installation.

 

 

Qin5CA5Author
Participant
May 21, 2021

also:

FATAL: Failed in writting uninstall xml at path '
'
FATAL: Error occurred in install of package (Name: CameraRawRIBSCoExistPackage Version: 13.0.0.712). Error code: '106'
ERROR: Failed to create file at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ACR_13_2_32_CameraRawRIBSCoExistPackage_13.0.0.712.pimx Error:5