Error code: 14002

Forum|Forum|2 years ago
February 22, 2024
4 replies
1936 views

When ever I open Photoshop 2024 (very latest version) it crashes giving me Error code: 14002.

Can't find it mentioned anywhere, anyone have any ideas? I've re installed it, but no go.

App installs and updates

H

helenr58091108

Participant

I had same problem. I had wrong date and time on my laptop. After changing this, it started to work.

R

Rosemuch

Participant

Same with Lightroom's latest version. Same code error. I don't know what to do either.

AxelMatt

Community Expert

Please don't react old posts. You ask about a Lightroom issue and you're here in the Photoshop forum.

You gave us also no detailed informations about your system.

Which operating system and Lightroom version, cloud based or LC Classic.

Give us already the exact error message.

Please write more details and I'll move your post into the right forum.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Ged_Traynor

Community Expert

@jonc25949749 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded