Hi @fzmann, Thank you for reaching out! Could you please share more details, such as your system configuration, from Help> System info> Copy and paste it into a text file and attach it to your response? What plugins are you trying to install? Additionally, a screen recording or screenshots of the issue would be incredibly helpful. You can share it via Google Drive, WeTransfer, or another public file-sharing platform.
While we wait, you can try out these fixes and see if they change anything.
1) Check File Permissions: Since "Error code -2" is a file system error, ensuring Photoshop and the Creative Cloud app have the correct permissions is crucial. Please refer to this thread for steps: Learn how to give full disk access to Photoshop on... - Adobe Product Community - 12889716
2) Check Plugin Folder Permissions:
- In Finder, press Command + Shift + G and go to /Library/Application Support/Adobe/.
- Right-click on the "Plugins" folder and select "Get Info."
- Under "Sharing & Permissions," ensure your user account has "Read & Write" permissions. If not, click the lock icon, enter your password, and change the permissions. Then, click the gear icon and select "Apply to enclosed items."
3) Clear Creative Cloud Cache:
- Quit Creative Cloud.
- Navigate to the OOBE folder: In Finder, press Command + Shift + G and enter ~/Library/Application Support/Adobe/OOBE.
- Delete opm.db: Locate the opm.db file and move it to the Trash.
- Relaunch Creative Cloud and try installing the plugin again.
Let us know how it goes!
Please be sure to use @ before mentioning my username so that I can be notified as soon as possible, and you can get the Help you deserve.
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