Error code 501: Package couldn't be installed

Question

I keep getting this Error code 501: Package couldn't be installed everytime I try to download Photoshop on my Mac. I have uninstalled the programme and tried downloading it again and it still comes up with this error. Can anybody help me with this?

jane-e · Answer

HiSee here: https://helpx.adobe.com/download-install/kb/exit-code-501-creative-cloud.ug.html Try uninstalling, then use the Creative Cloud Cleaner tool before reinstalling:https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html ~ Jane

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