Error - Could not save the file because the file is locked in Photoshop

Forum|Forum|8 years ago
December 29, 2017
31 replies
226528 views

the whole message says " Could not save (file) because the file is locked, you do not have the necessary access permissions, or another program is using the file. Use the "Properties" command in the Windows Explorer to unlock the file.

I have Windows 10 so have looked in the properties command of File Explorer and there is no way to unlock a file. I have also looked at the previous forums and have had no success. I was thinking Google Drive might have something to do with this.

I'm thinking the only thing to do is to uninstall PS and reinstall (which I don't know how to do). Unless anyone else has a bright idea.

Thanks a lot.

Correct answer alisonj86137471

I found the answer on another thread. It was the anti virus causing the problem. I uninstalled Avast and now I can save. Problem solved.

Show previous replies

J

jgfso43503792

Participant

Thanks a lot - the same problem i had 🙂

T

Tisia5EC6

Participant

found the solution to the issue, i simply switched off my avastavast anti viruse... Then i was able to save

more than happy

Participating Frequently

Check your antivirus, even Windows Defender, and uncheck any options that deal with folder protection.

Gireesh - Movie Editor

Participant

please go to photoshop foot folder and chaneg photoshop.exe property , enable "Modify"

L

Lauren5FEB

Participant

I don't have Avast on my computer. I have a windows 7 what do I do.

D

DOLPHIN5E1E

Participant

I overcome this type of problem by ctrl+alt+shift+s while we need to save and the file is save as a web in over determine location. And right click on the image and choose ms office photo viewer to open and print that image. This is the method who do not need to uninstall the avast free antivirus. Bye friends use this and also reply me if this method is useful for you by Remo

Leopold Dilg

Participant

This worked for me. I duplicated the file in Photoshop and saved the duplicate/s

D

Davey M

Participant

I was almost sure that shite was ruining things. Wasn't able to also save directly from camera raw with permission's issue. After that i wasn't able to save the files I've created. This fixed it. Thanks! Life saver!

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awu2689

Participant

yea, I never had that issue before, but I just disabled Avast and it was able to save. Thanks!