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JKLakshmiCement_sapan
Participant
September 15, 2025
Answered

Error in Photoshop CS6 (preference file was invalid)

  • September 15, 2025
  • 1 reply
  • 89 views

Dear Sir, 

 

I am the user of Photoshop CS6 since many years with a perpetual lisence version of our company.  

 

The Photoshop CS6 was running very smoothly since last almost 9 years, until last month, since i have started to get an error Saying "COULD NOT INITIALIZE PHOTOSHOP BECAUSE THE PREFERENCE FILE WAS INVALID (IT HAS BEEN DELETED)" 

 

 

I checked with my IT Team several times in the last 30-40 days and they tried everything possible from their side. But we could not fix the issue.  

 

We have urgency to use the Photosop in my system, so please guide how to fix this issue.  

 

[personal information removed by moderator]

    Correct answer Ged_Traynor

    @JKLakshmiCement_sapan try manually resetting your Photoshop preferences
    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
    Remember to back up your settings before doing the preference reset
    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity ExpertCorrect answer
    Community Expert
    September 15, 2025

    @JKLakshmiCement_sapan try manually resetting your Photoshop preferences
    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
    Remember to back up your settings before doing the preference reset
    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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