Participant

Question

Error messages when trying to use filter Render: Picture Frame

Forum|Forum|5 years ago
June 24, 2020
3 replies
1619 views

When I try to use the filter Render: Picture Frame, I get two sequential error messages:

Error - Graphics Initialization Error - Failed to locate preferred Metal Device

then, after closing that:

Error -29 Uncaught Exception

Line: 6104

-> Engine.render (api)

screenshots attached

Running Photoshop CC on MacPro Early 2009

MacOS HighSierra 10.13.06

3.33 GHz 6-Core Intel Xeon

32 GB 1066 MHz DDR3

NVIDIA GeForce GT 120 512 MB

Any help would be appreciated. Adobe should not rely so much on a community board to find solutions for its problems. There seem to be lots of issues with this latest Photoshop update.

Problem or error

This topic has been closed for replies.

M

MYOC

Participant

Any update on this as I just updated from PS 2019 to 20202 latest version and this has happened (I'm using fill >seamless pattern with script function)

R

Ronald Keller

Legend

I had the same problem. It also occurs when trying to use filter Render > Trees. I also could not use the Rotate view tool and probably many other functions as well. PS does not see my graphics card. Check in Preferences > Performance if your PS sees the card. It should be listed on Detected graphics Processor.

I have Windows 7.

When I went back to version 21.1.2 the problem went away.

A

Anonymous

There are issues with this release on old and not so old GPU's, I've posted about on the feedback forum

https://feedback.photoshop.com/photoshop_family/topics/bug-in-photoshop-version-21-2-not-detecting-older-gpus

A

Anonymous

Hi

What exact version of Photoshop do you have

S

SpringmillsAuthor

Participant

I have Photoshop version 21.2.0

Thanks

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded