Error while opening app

Forum|Forum|1 year ago
December 19, 2024
2 replies
217 views

Everytime I open Adobe Photoshop on my windows pc, I get a notification saying that the gradient file is bad or corrupted. I have tried to update it but nothing seems to work. Its the photoshop 2025 version that I am currently using right now.

Windows

Ged_Traynor

Community Expert

@trisha_6379 you need to hit the return key after typing %appdata% I forgot to mention that in my original post

Another option is to enable hidden items and then navigate to this location

C:\Users\your name\AppData\Roaming\Adobe\Adobe Photoshop 2025\Adobe Photoshop 2025 Settings

Ged_Traynor

Community Expert

@trisha_6379 in the Windows file explorer address bar type %appdata% then navigate to this location "Roaming\Adobe\Adobe Photoshop 2025\Adobe Photoshop 2025 Settings"

Locate the Gradient PSP file and delete it, it will be recreated when you relaunch Photoshop

T

trisha_6379Author

Participant

I tried doing that but I am not getting anything after typing that. In
addition, this notification appears every time I open photoshop even
before the app loads.

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