Everything works, Photoshop does not start

I installed everything like before but this time i let the brother printzer / scanner software away. I will make a imake later, but somehow i think maybe this brother driver and tool set has something to do with it https://support.brother.com/g/b/branch/downloadend.aspx?c=ch&lang=de&prod=mfcl3740cdw_eu&os=10068&dlid=dlf105701_000&flang=17&type3=11  could it be that photoshop does not start when there a re special driver for printer or scanner installed?

Installed the PC new, photoshop worked for 4 Days, now today the same 😞 and as always it is only Photoshop making problems... what could that thing be and what else can i do?

I did some more research. I am doing IT things since decades, but never had such a strange problem. As i do backups with macrium reflect every day, i gone back to yesterday - today i was working with photoshop. And guess what, even after restore, photoshop does not load anymore. Everything else still works. Photoshop is starting in Windows Savemode. But not in normal Windows. I even gone back 3 days and still not working. So my conclusion is, is it anything like a check over internet that prevents from starting or is it a hardware error like from the grafikcard or processor - even it works in every other tool/game... This is like it looks, it justs stands there no splashscreen no further loading

It is so strange! Because of the problems wir Photoshop i installed Windows completely new! It worked for some days now. The last days i just installed some new fonts (but they worked inside photoshop) added some mounted drives, nothing else - no new driver, no antivirus or something... this morning photoshop still worked, now the same [cursing removed]. everything works but photoshop does not load. It hangs before Splashscreen... i dont have the time to reinstall every some days. I am quite sure there must be a bug, as others have similar problems. Where and how can i for example send Process Monitor logs to investigate this?

Hi

Are you able to run Photoshop as admin? The file locked may be a permission issue. I see you used the Adobe CC Cleaner tool, did you restart the PC before re-installing Photoshop?

'I have 96 Gig on ram, could this be a problem?'

96GB of RAM should not lead to any issues, I have two PCs here one with 64GB RAM, the other with 256GB. Both run Photoshop without issue.

Dave

I used Process Monitor. It shows some File locked with only Readers, Name not Found, Buffer Overflow, Buffer too Small. But even with chatgpt i could not find out more in this logs. I have 96 Gig on ram, could this be a problem? As i sayed lightroom and so on, no other tool makes any problems...

I am using latest Windows 11 Pro 24H2 version. Used Adobe Creative Cloud Cleaner to uninstall and install again. IN Eventviewer i could not find adobe. Where should the logs be? Windows-Protocols and then Application? Or Application- and Serviceprotocolls?

Hi, we're sorry about the trouble with Photoshop. Which version of Windows are you working on? Please ensure you have all available Windows updates installed on the computer. Have you used Photoshop on this machine in the past? If yes, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/4gpdKPW

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/4gvW6tN

If not, please go to the Event Viewer in Windows, expand Windows logs, select Application, and check if you have any Error or Warning entries for Photoshop.