Everytime I close photoshop., I lose all my brushes, patterns, workspace, presets, preferences.

Question

Everytime I close photoshop., I lose all my brushes, patterns, workspace, presets, preferences. I have backed up all these things manually, they are all in the appropirate preset folders... everytime photoshop gets closed, my PC resets etc upon opening photoshop it scrambles the workspace and all the brushes, patterns, presets, preferences etc are gone and I have to reload them and re-organized them. I am using photoshop 2025 V 26.4

what the heck is going on?! How do I stop this? It's Infuriating! I don't want to spend all the time to reorganize my workspace and import patterns, brushes etc in photoshop every single time I fire it up...

I'm assuming I am just missing a step or something silly, but I've had just about enough of this, and nowhere is a solution to be found, be it through adobe help, forums etc.

Someone please help!

Sameer K · Answer

Hey, @Nicolas277813077azg. Welcome to the Photoshop Community. I'll help you figure this out.

Before anything else, please try these steps:
Go to the location of the preference folder below and rename it to backup.

Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025. old), You can restore these preferences later if you need to.(https://adobe.ly/4860qM9)
Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Could you set it up again this time and monitor it to see if the issue happens again?

Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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