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"Export As" option not working

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Hi there,

since updating to new CC 20 the "Export as" option from within the layers panel doesn't work.

If I click on it nothing happens, also if I get there from the drop-down menu File > Export > Export as

Using Mojave latest version everything up to date.

Any help with that?

Thanks!

photoshop export as

Correct answer

Hi

Not seeing the issue here on CC2019 Windows 10, have you tried resetting Photoshop preferences

G

Gabriel26190018iakr

Participant

What's the point of keep paying for this crap if they don't fix the basics? I can't stand the stress Photoshop has been causing me anymore.

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Srishti Bali

Community Manager

Hi @Gabriel26190018iakr

Apologies for the frustration. Could you please share a few more details about the issue you’re experiencing? Is the Export option not working, or are you receiving an error message when trying to export?

Also, please let us know which operating system and version of Photoshop you’re currently using.

We’re here to help and just need a little more information to better understand the issue and assist you further.

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Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

W

willT18677092

Participating Frequently

To update, this is now occurring for me in the latest version (25.5.0) of Photoshop. Have reset my preferences multiple times and have tried opening it in Rosetta to attempt the "Load Extension Panels" workaround, all no result. Can quick export the whole project as png, but cannot do an "Export as" for individual layers, which unfortunately is a big problem for me.

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W

willT18677092

Participating Frequently

I am using an M2 Mac, but I'm fairly certain I have used the "Export As" option on this machine with previous versions of Photoshop without having this problem.

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diegodomene

Participant

I was also having the issue while trying to export multiple artboards. In my case, I went to Preferences > Plug-Ins > Load Extensions Panels. unchecked and checked the box again and it went back to normal.

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Viraaj_Dobriyaal

Participant

Thank You

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W

waqas_m_kiani

Participant

It worked thank you 🙂

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E

EagleshadowCT

Known Participant

There's no need to reset all your settings if this happens! The offending checkbox is found in: Preferences > Plug-Ins > Load Extensions Panels.

If this checkbox is disabled, Export as option will not do anything. If it's enabled, it will work. It would be nice if photoshop warned us of this upon disabling this checkbox, or if they'd actually go and you know... fix the bug.

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bentonandoff

Participant

This box is checked on my PS and still will not export as

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A

Anonymous

Correct answer

Hi

Not seeing the issue here on CC2019 Windows 10, have you tried resetting Photoshop preferences

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3nd GraficaAuthor

Participating Frequently

Awesome, that fixed everything!

Thanks!

Il giorno gio 22 nov 2018 alle ore 09:44 Ged Traynor <

forums_noreply@adobe.com> ha scritto:

Adobe Community <https://forums.adobe.com/?et=watches.email.thread>
"Export As" option not working
reply from Ged Traynor
<https://forums.adobe.com/people/Ged+Traynor?et=watches.email.thread> in
Photoshop - View the full discussion
<https://forums.adobe.com/message/10766236?et=watches.email.thread#10766236>

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A

Anonymous

You're welcome

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