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Markku5C83
Participant
August 24, 2023
Question

Export dialog does not open

  • August 24, 2023
  • 1 reply
  • 143 views

At the time the problem first happened, I was running very low on memory, running a virtual machine alongside Photoshop. As a result, Windows 11 crashed, and after rebooting, if I click on File-Export on any file, the dialog does not open. I uninstalled Photoshop an reinstalled, and the problem remains. I have rebooted several times, including a full reset while holding the shift key as I click shut down.

 

I have tried several times on several different types of files, and the dialog never comes up when I click File-Export. There is no error, warning or crash, it's just that nothing happens. Photoshop needs to provide some sort of clean reinstallation feature, if it doesn't already and I'm not aware of it.

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 24, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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M
Markku5C83Author
Participant
August 24, 2023

Oh, I see. The link that I assumed would tag the post as a bug report, actually ended up taking me to forum bugs instead of Photoshop bugs.

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