Export > Save for Web Error using new Macbook with M4 Chip

Forum|Forum|4 months ago
October 6, 2025
1 reply
131 views

Hi, I recently got a new Macbook Pro with M4 Chip and am running Photoshop 25.

When I use the slice tool and then Export > Save for Web I get the following error message.

I've given PSD and Creative Cloud full write access.

Any suggestions on what could be causing this?

macOS

Sameer K

Community Manager

Hey, @kimberly_0731. Thanks for adding the screenshots; it helps. You have OneDrive Syncing set on this machine.

Please check if disabling it temporarily helps.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

K

kimberly_0731Author

Participant

Thanks Sameer, it did work temporarily, but I'm back to getting the same error message again (same results whether One Drive disk access is toggled off or on).

CMass

Community Manager

Hey @7674871_0731

I've tried to reproduce the issue you're seeing on my end, but have not been able to. Are you saving this file directly to your desktop? Can you record your workflow when the error happens?

^CM

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