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Inspiring
August 4, 2024
Question

Export Save For Web (Legacy ) suddenly not working - Windows 10, Photoshop Version 25.11.0

  • August 4, 2024
  • 14 replies
  • 11075 views

I've been using Photoshop since the 1990's and the Save For Web function is critical to my work. For several years now this was made a "legacy" function, thus I use the Alt + Shift + Ctrl + S keys to "export" for web.

Last week this worked fine, today nothing happens when I either use those keys or select the File > Export > Save for Web (Legacy) function.

This is not good. I use this function ALL. THE. TIME.

Would really appreciate help on this!! THANKS.

14 replies

ꟺƕᵻ§ꝉ£€ßɵɱß
Known Participant
December 6, 2024

26.1.0 Macbook Pro. Sequoia 15.1.1.

Same here. Suddenly its not available. The only other export as doesn't export animated GIF's. So I'm basically screwed or looking at a different tool. 

Lame Adobe!

ꟺƕᵻ§ꝉ£€ßɵɱß
Known Participant
December 6, 2024
Inspiring
October 20, 2024

STATUS UPDATE - Adobe updated my Photoshop to Version 26.0.0 - and this issue has gotten worse!!

Now I not only have to open the file within Photoshop first (rather than from File Explorer), but I actually have to RESTART Photoshop each time before using Save For Web when I've been processing other files.

Save for Web is indispensable because I need to downsize the dimensions and resolution of original images for use on my website. Save as a jpg doesn't do this for me. This "new" development is very frustrating and a real time waster.

I'm going to try to reset preferences again, but I totally DREAD doing this since there are so many customizations that have to be reset and it totally messes up my workflow.

Sign me very frustrated ...

Participant
November 21, 2024

I have been using Save For Web for years.  This failure is driving me crazy. Almost as bad as when Adobe would not let me reinitiate my registration for my paid-for and totally reliable version CS3 because their server no longer existed!! I am no w paying a monthly subscription for a product that keeps changing things (and not for the better!).

Participant
October 25, 2025

Why are you still even USING this garbage software?  It stopped being useful YEARS AGO.  Now it is just a buggy, bloated, garbage program.  I hate Adobe, and I hate Photoshop, and I absolutely WISH someone would make REAL software again that didn't require a subscription.

Participant
October 10, 2024

Thought I'd help by pinpointing exactly when this error was introduced for me.
I downloaded a couple of plugins från Adobe.
In order for them to work, I had to open Photoshop with Rosetta.
Did this. Then switched back to normal way of starting the app
(since simulating Intel took like forever...) 

This is what caused the legacy web export to stop working.
Been using the command since mid 90's - and I want to keep doing so,
sinceit is way faster, has more options (options relevant for me).

Did anyone have a fix?

Participant
October 10, 2024

Actually fixed this myself.
This is what I did. (version 25.12.0, MacOS Sonoma, MacBook Pro M3 Pro)
1. Quit Photoshop
2. Held down command + option + shift while restarting.
3. Deleted preferences file via the dialogue box.
4. Good to go!

Ged_Traynor
Community Expert
Community Expert
August 5, 2024

@FloridaGal it's working for me with both the shortcut and going to file > export > save for web, with Photoshop version 25.11 on Windows 11

Have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Bojan Živković11378569
Community Expert
Community Expert
August 5, 2024

Everything works for me as well, so the problem is likely local to the OP's machine.

Participant
October 23, 2024

I have both 2024 and 2025 builds on my machine at the same time (temporarily), CMD-OPT-shift S doesn't work ONLY in P'shop 2025.