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Dan DW
Participant
January 24, 2018
Question

exporting images from LR to PS CC 2018 freezes computer

  • January 24, 2018
  • 5 replies
  • 292 views

When trying to export an image from LR to PS CC 2018, my Mac Pro freezes every time and I have to manually restart my computer.  Anyone else having this issue?

    This topic has been closed for replies.

    5 replies

    natalies39870141
    Participating Frequently
    January 24, 2018

    I have sent a couple crash reports.  I have no idea if those even get to anyone that can help on those or see what is happening.

    natalies39870141
    Participating Frequently
    January 24, 2018

    Ok.  I updated everything on my Creative Cloud.  Camera Raw, LR, and PS are now updated.  I pick a file from LR to open up in PS.  then still get the same crash image comes up.  That is as far as I get.  I shut down restarted computer and still this is happening.IAMHATCH

    natalies39870141
    Participating Frequently
    January 24, 2018

    D Fosse​  Up above are updates

    natalies39870141
    Participating Frequently
    January 24, 2018

    I am on PC

    D Fosse
    Community Expert
    Community Expert
    January 24, 2018

    Go into Camera Raw Preferences and uncheck "use graphics processor":

    When you export from Lr to PS, the image is silently opened in the background by ACR, using the Lr settings.

    Dan DW
    Dan DWAuthor
    Participant
    January 24, 2018

    Well, now I think I have a different issue... my Mac freezes up when I try to open PS by itself.

    natalies39870141
    Participating Frequently
    January 24, 2018

    Same issue.  Updated to new version PS.  Worked for a bit.  Needed to shutdown.  LR images can not be open in PS.  Causes a crash. 

    Dan DW
    Dan DWAuthor
    Participant
    January 24, 2018

    Well, I feel better that someone else has the same issue.  Yes, this started after I updated PS