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isaakc
Participant
January 11, 2018
Question

Extension Panels Won't Open - No Error (PS CC 2018)

  • January 11, 2018
  • 2 replies
  • 2328 views

Hi all,

Having an infuriating problem with my PS CC 2018 installation, I can't open any extension panels (both free and paid). They install perfectly fine and show under Window>Extensions, however clicking on them or trying to open the panel just results in it opening then immediately closing again without showing an error (video demonstration attached below).

I have tried everything I can think of, reinstalled extensions multiple times, have reinstalled PS multiple times, made a new user account etc, nothing makes a difference. The same extensions work 100% as expected on my main workstation (this is a tablet/laptop), the problem seems to be unique to this device.

Anyone else have experience with this issue or have any suggestions on coming to a resolution?

Cheers.

      This topic has been closed for replies.

      2 replies

      D
      ds_flipation
      Participant
      July 1, 2023

      HI, I had this problem and this is the solution. Just to add some lines to the registry.

      https://www.youtube.com/watch?v=0YuJdeIBwGM

      Akash Sharma
      Akash Sharma
      Legend
      January 11, 2018

      Hi isaakc,

      Could you please check for the compatibility of extensions on the manufacturer's website to make sure that they are supported in the latest version of Photoshop?

      Thanks,

      Akash

      I
      isaakcAuthor
      Participant
      January 12, 2018

      Hi Akash,

      The extensions are definitely compatible with the latest version of Photoshop, this is also demonstrated in that they work perfectly fine on my main workstation, which is also running the latest update of PS CC 2018.

      Video:

      Thanks

      Akash Sharma
      Akash Sharma
      Legend
      January 16, 2018

      I would recommend you to remove the extensions, restore Photoshop preferences to default and then reinstall the extensions one by one to see which works fine or not. Refer Preferences in Photoshop ​for instructions to safely restore Photoshop preferences.

      Thanks,

      ~Akash

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