Question
"Extremely poor support experience - Denied v24 installer for paid subscriber"
I am a professional running Nila Studio and I pay for two active subscriptions: Adobe Stock and Photography 1TB Plan. My hardware (Intel i5 6th Gen) only supports Version 24 (2023) stably.
The following issues occurred during my chat:
- Agent Piyanshi told me Adobe doesn't support 2023 and suggested I purchase it from a third party.
- Agent Mukesh claimed there is no temporary link available for v24.
- Finally, I was told my subscription 'does not require an installer', which is impossible for Photoshop
