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MarieCouleur
Participating Frequently
January 6, 2023
Question

Extremely slow save with Photoshop 24 and MacOS Ventura

  • January 6, 2023
  • 14 replies
  • 3010 views

I experience very slow save time (about 1 minute) since I upgraded to latest version of Ventura (13.1) and Photoshop (24). The file I'm saving is a simple photo, with couple layers. Sometimes there is progression in percentage, but most of the time it's simply stuck at 99% for the whole save operation duration. I have a MacBook Pro M1 Max. I even tried reinstalling MacOS from scratch and it doesn't work... Photoshop was reinstalled without any user preference: everything is factory settings. I tried reverting to Photoshop 23, and it doesn't work...

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    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    January 6, 2023

    Have you checked your Apple System preference/Security and Privacy to make sure PS is in the Full Disk Access list and activated (checked)?

    Where are you saving to? If external is it formatted properly for Mac OS? Ventura gets wiggy with Windows/Ex-Fat formatting.

      TheDigitalDog
      TheDigitalDog
      Inspiring
      January 6, 2023

      You could try running the Creative Cloud Cleaner Tool to remove all traces of the Adobe software before reinstalling it (yet again):  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      M
      MarieCouleurAuthor
      Participating Frequently
      January 6, 2023

      I tried another user, it's still slow. Also tried on Safe mode, without success... Again, I tried a fresh install and it's still slow.

      TheDigitalDog
      TheDigitalDog
      Inspiring
      January 6, 2023

      Try logging into another user account (you may need to make one), still slow? 
      Try starting up in Safe mode (hold down Shift Key when booting), still slow? 
      You might want to try running a free utility like Onyx: still slow? 
      https://www.titanium-software.fr/en/onyx.html
      Also view:
      https://www.macworld.com/article/352902/onyx-review-macos.html
      https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
      From Adobe:
      https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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