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October 15, 2022
Answered

Face detection not working with new update

  • October 15, 2022
  • 15 replies
  • 675 views

I updated to the recent version the other day and now face detection in Liquify isn't working. There will be a whole family of faces and it says no family detected. I didn't have this problem before. I tried reverting back to the version before but it still isn't working now.

This topic has been closed for replies.
Correct answer J453

@Nicole265241213snk You may have some non-standard settings/preferences that are gumming up our troubleshooting.

 

First, let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Second, enable "Older GPU mode (pre 2016)" - That's the only thing we're changing.


Does it work correctly?


If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

15 replies

Roger Breton
Legend
October 17, 2022

It may have something to do with my INTEL video drivers? I remember a while ago getting constantly nagged about my "video driver" version not being up to date every time I launched Illustrator? But not any more, it seems. I remember downloading the INTEL video drivers update program and trying to run the Updater to no avail? It kept encountering some error and closed. 

Legend
October 17, 2022

It's likely failing because of some issue with the GPU.

 

Is your driver up to date by downloading the latest driver directly from NVIDIA?

 

Do you get any errors when you go to Help > GPU Compatibility?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Roger Breton
Legend
October 17, 2022

I am running into the same problem here, Win11, 23.5.1. 

Other Liquify tools work just as before but no face detection of any kind?

I used this function successfully in the past, on the same set of images, and it was working fine. Could it be because of my INTEL drivers version? I'm using a NVIDIA GeForce 1070 video card with 8GB VRAM. 

I tried trashing my Photoshop Preferences already to no avail. 

Any help is appreciated... 

Legend
October 17, 2022

Seems to be working here for me.

 

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

Legend
October 17, 2022

What is the exact version you updated to? Does it fail with all files, or only specific files?