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Evan26569370ezmb
Participant
September 10, 2023
Question

File not compatible with current version of Photoshop

  • September 10, 2023
  • 1 reply
  • 400 views

Hi, I have been having trouble with a file in Photoshop. Whenever I try to open the file, it displays a message saying it can't open it because it's not compatible with this version of Photoshop. Except, I'm using the most current version of Photoshop, and I installed and reinstalled it as well. In addition, the file has a size of 529 MB. Is that too big, did that have something to do with why it's not opening, and what should I do about it? 

 

Thanks, 

 

Evan Raiford

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    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 11, 2023

    Hi @Evan26569370ezmb Where are the files located? Normally this error happens with file corruption.

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