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good_persone4ab
Participant
Oct 8, 2026 1:28 PM UTC
Answered

Files lost after clearing history?

I cleared my laptop history recently. I checked Adobe Photoshop and I was signed out. I used the same method to log in to access my files, but nothing was there. Is there any way to recover my files?

    good_persone4abCorrect answer
    Participant
    Oct 8, 2026 2:26 PM UTC

    @Ged_Traynor I got my files back, I just had to open it through a new tab instead of a new window, thank you!

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    5 replies

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    Oct 8, 2026 1:35 PM UTC

    ​@good_persone4ab what do you mean by “clearing laptop history”, are the files you’re referring too, the thumbnails that show on the home screen or something else.

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    good_persone4abAuthor
    Participant
    Oct 8, 2026 2:07 PM UTC
    This is what I did, then I couldn’t see any files on Adobe Photoshop. It made me create a new account with the same email and then I couldn’t see anything I previously did.

     

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    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    Oct 8, 2026 2:18 PM UTC

    Is this the web version of Photoshop you’re referring too

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