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Participant
October 8, 2026
Answered

Files lost after clearing history?

  • October 8, 2026
  • 5 replies
  • 24 views

I cleared my laptop history recently. I checked Adobe Photoshop and I was signed out. I used the same method to log in to access my files, but nothing was there. Is there any way to recover my files?

    Correct answer good_persone4ab

    @Ged_Traynor I got my files back, I just had to open it through a new tab instead of a new window, thank you!

    5 replies

    Ged_Traynor
    Community Expert
    Community Expert
    October 8, 2026

    ​@good_persone4ab what do you mean by “clearing laptop history”, are the files you’re referring too, the thumbnails that show on the home screen or something else.

    Participant
    October 8, 2026
    This is what I did, then I couldn’t see any files on Adobe Photoshop. It made me create a new account with the same email and then I couldn’t see anything I previously did.

     

    Ged_Traynor
    Community Expert
    Community Expert
    October 8, 2026

    Is this the web version of Photoshop you’re referring too