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cknightjohnson
Participant
April 3, 2026
Question

Files will not save in PS online

  • April 3, 2026
  • 1 reply
  • 9 views

I cannot save files in PS Online. I can rename them at the top, but I cannot find where they are located. They are not local or in the cloud. I do have an older Mac that doesnt meet the minimum requirements for using the online service, although the editor works fine. I can work with an image and layers just like the desktop version. There doesn’t seem to be any other issues. However the file will not save and I cannot make any copies either.

    1 reply

    Sameer K
    Community Manager
    Community Manager
    April 3, 2026

    Hey, @cknightjohnson. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

    Photoshop Web saves automatically and does not require outputting PSDs like Photoshop Desktop.


    You can click on the menu button > Back to home, or the PS icon in the top left corner to go back to Photoshop Web's Homepage and scroll down to find your Recents.


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)