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Known Participant
March 22, 2023
Answered

Flashing White oblong instead of the image you are trying to open

  • March 22, 2023
  • 3 replies
  • 2413 views

If you have the above problem go into photoshop prefrences performance and uncheck use graphics proccessor. That should fix the problem, it worked for me!

This topic has been closed for replies.
Correct answer Ged_Traynor

@Bakst Creatives by disablng the GPU you will lose some functionality that requires it

You can try enabling Deactivate Native Canvas to see if it helps, if that doesn't help try enabling the second option highlighted, restart Photoshop on each occassion

3 replies

Participant
April 10, 2023

many thanks - that worked for me too!

Inspiring
March 26, 2023

It's unfortunately not fixing the Problem for me.

Known Participant
March 26, 2023
Try closing down photoshop, reboot the computer and see if it works.
Sometimes the changes do not fully register on your computer unless you
reboot the computer. Hopefully that fixes it.
Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
March 22, 2023

@Bakst Creatives by disablng the GPU you will lose some functionality that requires it

You can try enabling Deactivate Native Canvas to see if it helps, if that doesn't help try enabling the second option highlighted, restart Photoshop on each occassion

Known Participant
March 22, 2023

Thank you for your advice I have re-enabled grphics processor and checked deactivate native canvas, and it fixes the problem.

Ged_Traynor
Community Expert
Community Expert
March 22, 2023

You're welcome 🙂