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Participant
February 8, 2025
Question

Фотошоп вылетает без ошибки

  • February 8, 2025
  • 1 reply
  • 435 views

Добрый день! Возникла проблема с работой в Photoshop. Он вылетает без какой либо ошибки. Отключать GPU пробовал, но не сработало. Прикрепляю файл логов

1 reply

Sameer K
Community Manager
Community Manager
February 10, 2025

Hey, @Xavier the pirat. Welcome to the Photoshop Community. I'll help you figure this out. I've checked the crash report you've attached.

 

The error report suggested: 

1 - You're using Photoshop 2020; please update the latest version via the Creative Cloud desktop app. 

2 - The crash thread is related to NTDLL, which is related to the Nvidia drivers. 

Please follow the general troubleshooting steps: https://adobe.ly/42UXi6d

 

Let me know how it goes. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)