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M
M29862895s830
Participant
October 15, 2024
Question

Freezing

  • October 15, 2024
  • 1 reply
  • 90 views

Since the latest update, when working on photos, the header bar will completely freeze. The only way I can save the work is to exit and save as photoshop version. Has anyone else had this happen? 

This topic has been closed for replies.

1 reply

nikunj.m
nikunj.m
Legend
October 17, 2024

Hi, we're sorry about the trouble! Please go to the Help menu in Photoshop, then System info, and copy the text. Paste the info as a reply here so that we can review it. 

Meanwhile, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/3UextZD

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/3Y87Smi

Thanks,
Nikunj

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