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Participant
February 7, 2024
Question

Generate 3D Map is throwing error This 3D festure requires that Use graphics processor is enabled.

When I click Filter-3D-Generate Normal Map PS shows a error that This 3D map features require that Use Graphic Process is enabled in Prefrences. While my graphic processor is enabled and I have a very high config-Nvidia Card RTX A5500. Can somebody help me with this error. I don't know what to do. I tried resetting PS but it didn't help.

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5 replies

davescm
Community Expert
Community Expert
August 30, 2024

If you need 3D functions, Adobe recomend v22.2. At the time of writing, this can still be downloaded from the CC desktop app.

 

https://helpx.adobe.com/uk/photoshop/kb/3d-faq.html

 

Dave

 

 

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Bojan Živković11378569
Community Expert
Community Expert
February 7, 2024

A possible solution is to revert to a previous version that had that feature.

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Michael Bullo
Community Expert
Community Expert
February 7, 2024

Adobe has retired 3D within Photoshop. You may find this page helpful...

 

Photoshop 3D | Common questions on discontinued 3D features
https://helpx.adobe.com/au/photoshop/kb/3d-faq.html

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Participant
August 30, 2024

I also had a similar problem, I downloaded the 3d map generator plug in and tried to import it into photoshop but instead received this.

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jane-e
Community Expert
Community Expert
August 30, 2024

@alanis_7057 

The last version of Photoshop that supports 3D is 22.2. Adobe kindly left it available in the CC app and you can have it installed along with the current version.

Jane

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