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_bernard_
Inspiring
Oct 13, 2026 8:00 AM UTC
Question

Generative AI completely ignores instructions (sometimes)

Having experimented with Generative AI in Photoshop over the last weeks I am genuinely puzzled why at times the resultant will follow my instructions with fair results, at time be unable to translate my instructions to the image, and disturbingly often ignore my instruction entirely.

To add to that it often generates 3 version of the mess it makes, thereby ‘costing’ me a substantial load of my credits, or worse extra credits I have paid for in addition to those in my Pro plan. 

A recent test was a lounge scene where I selected the couch (besides the only couch in the fairly plain scene) and asked it to change to the colour to a particular hex colour and a particular material. In addition I asked that those instructions aside the scene does not change in any way whatsoever. The result: it removed the couch entirely. And for this I lost a substantial amount of my DAI credits. 😖

Why? 

Edit:
I’d also like to add that I Adobe a) can clearly see the results are neither saved nor exported and b) is aware of the 100% negative feedback.

So why then deduct the credits from my account.

If Adobe was to purchase GPUs for their server farm and a truckload of ice cream would arrive they would not pay for it. Why do we have to?

    3 replies

    Inspiring
    Oct 15, 2026 12:00 PM UTC

    My theory is, AI is doing lots of sh*t on purpose to make you spent more credits. ^^

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    justlearn
    Community Expert
    Community Expert
    Oct 14, 2026 6:33 AM UTC

    ​@_bernard_ I think that's the difficult part. Anyone could say, "That result wasn't what I wanted, so I shouldn't have to pay for it." How would Adobe realistically know where to draw the line? The challenge is that there are genuine failures and there are also cases where a user simply doesn't like the result. Those aren't necessarily the same thing.

    In your couch example, where the request was to change the colour and material of an existing couch and the couch disappeared entirely, most people would view that as a clear failure. On the other hand, if the couch remains and the colour is slightly off, one person might consider that unacceptable while another might not.

    That's likely why Adobe charges for every attempt. It's a simple rule to apply, even if it feels unfair when the result is completely unusable. 

    I can relate. A while back I was restoring an old photo of my father-in-law for a memorial tribute. Hoping to save some time, I asked it to do something simple: straighten the angle of his head. Instead, it replaced him with a completely different person. I tried again and got yet another completely different person. At that point, I gave up and fixed it manually. 

    Because I understand that Adobe charges for every attempt, I ate the loss of credits. Yeah, it sucks, but, I get it. 

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    _bernard_
    _bernard_Author
    Inspiring
    Oct 14, 2026 8:20 AM UTC

    I understand that it is emerging technology and still hopelessly riddled with problems. I have deliberately pushed the various AI models to establish where which is stronger.

    Occasionally it follows my (always thorough, spelling error free) instructions to the point – I have learned to be very specific with instructions, including defining the limits of the changes. Often it just doesn’t, it will simply ignore part of the instruction. Soberingly often (despite clear instructions, literally spelling out not to do so) it will introduce new elements. Sometimes it gets it very wrong: fair enough, I cannot expect some GPU gobbling up precious water to interpret a scene correctly every time.

    My beef with the total mess that gets generated from time to time is that is it very often those very times when I get three (hopelessly) incorrect outputs. And as I said I am absolutely sure Adobe can track if I save/export the results. And on top of providing feedback where I clearly spell out the faux par to then still rob me of a fistful of credits is, in my humble opinion, dishonest and quite frankly greed driven.

    I’ve been a largely happy Adobe (and Macromedia before they were gobbled up) customer for several decades, but since the move to subscription-based software the quality and stability has decreased.

    At the very least APPRECIATING feedback and ACTING ACCORDINGLY is not an unreasonable expectation (more so from a company who’s profits seem to comfortably outclimb inflation).

     

     

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