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Participant
November 3, 2025
Question

Generative AI Credits issue

  • November 3, 2025
  • 1 reply
  • 110 views

I tried the demo for generative sharpen that did pop-up on first start of Potoshop 2026.
It did not sharpen at all So I tried again and again and eery why I could think of to make it look as good as the demo video. But it did nog even got any sharper at all.

Later I saw that there was something like "AI Credits" and that I did loose a lot of the credits trying the demo image (not using my own pictures). So I contacted support and they tried also in my PC and could not get it any better and left the support chat telling me to try later. 😞

Now I have spend most of my credits on this stupid demo and spend credits to let the support try. 

This makes me quite angry. Not only have I lost my credits to nothing productive, but I also don't dare use the whole AI thing at Adobe anymore because it's wasting my credits and I don't believe it works.

What do you think of this behavior from Adobe? I find it sickening.

I'm curious how the community views this, because I see a lot of complaints about this.

1 reply

creative explorer
Community Expert
Community Expert
November 4, 2025

@kmCsFbhv Obviously, you are not alone. Do not spend any more credits on Generative Sharpen until Adobe issues a verified patch. For superior sharpening, stick to Filter > Sharpen > Smart Sharpen or the more advanced non-destructive methods like High Pass filtering in Photoshop.

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