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ewtc_8683
Participant
April 28, 2025
Question

Generative AI Fill Panel disappears

  • April 28, 2025
  • 1 reply
  • 316 views

Hello, Photoshop community. Can someone please help me? I am using Photoshop 2024  version 25.12.0. I am trying to use generative fill. What is happening is the generative AI panel appears with it  trying to generate three samples (variations panel), but then the panel disappears and I can't find where it is.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
April 28, 2025

Hey, @ewtc_8683. Welcome to the Photoshop Community. I'll help you figure this out. 

 

You can go to Window > enable Contextual Taskbar, and you can also check the Properties panel from Window > Properties. The Properties panel should give you variations to choose from. The Properties panel changes depending on the type of layer selected, so make sure you select a Generative Layer to find the appropriate options. Head here to learn more: https://adobe.ly/4jsJLrE;

 

Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

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ewtc_8683Author
Participant
May 6, 2025

Salaam @Sameer K , I have checked and Contextual Taskbar and properties panel are both ticked. I am at a loss as to why this is happening, someone suggested it could be blocked by the work network. I have attached a short video if this helps in any way.JZK

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
May 20, 2025

Hey, @ewtc_8683. I'm sorry for the delay. I reviewed the account you used to log in to the community and couldn't find an active subscription, but you have 3 profiles. 

 

If an IT team manages the device, ensure all the Adobe Network endpoints are whitelisted: https://adobe.ly/3STmkga


You can also try using Photoshop Web (https://adobe.ly/3WkhVFm) on a different/alternate device & internet network to rule out that it is a network issue. 

 

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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