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Micah Beard
Participating Frequently
January 23, 2024
Question

Generative AI popup doesn't load fully, but then stays on screen, blocking my canvas.

  • January 23, 2024
  • 0 replies
  • 80 views

When I open a new file, a jpg, Photoshop loads an explainer/training video pop-up. 

(I don't need this anymore. It's not that complicated to use Gen AI. And it's now extremely annoying becasues it's preventing progress on my work.)

I exit out of the video player, but there is another pop-up box that hasn't fully loaded, so it's a gray box. But it wont go away, and it blocks my view of the canvas. 

There is no way to get rid of it that I can find besides relaunching the app.

 

Here is a screenshot of the gray box.

 

 

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