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generative expand: "To use this feature, first drag the canvas to expand."

Forum|Forum|2 years ago
October 8, 2023
26 replies
25632 views

Hello. As I try to use the new Generative Expand function, I get the following message (attached): "To use this feature, first drag the canvas to expand." I'm calling this a "bug" because 1.- it makes no sense at all "first drag the canvas to expand" what does that even mean? – and 2.- because there is no further explanation, tutorial, click here to see more", etc. I tried dragging the canvas (the way I understand that) but the nonesense message keeps popping up (please consider getting some English Major to create these pop-up messages. Software Engineers... well, only they can understand themselves.) Ideas? Guidance? Thank you in advance. A.C.

macOS

Correct answer mrabbit1993

I was able to fix this for Photoshop 24.

When you have your crop tool selected, click the gear icon on the top tool bar. Deselect use classic mode, then the lines apear over your canvass that you can drag and it works. If you have to type in a prompt "Expand Background" works, so long as you didn't change the background layer name

Show previous replies

G

Georgia36319538w0c7

Participant

Same... this does not work. Following the steps including selecting the crop tool first, you can expand the canvas, click generative expand and then you get the blue box that says "To use this feature, first drag the canvas to expand". And you can go no further. Restarting, redoing, nothing fixes it. I have a brand new MacBook and updated PS. What gives???

J

JMPhotos

Participant

Click on the CROP TOOL first. Then grab the side handles and expand your canvas. Now your ready to click the generative fill button.

3

3DJeff

Participant

This does not work. I am doing exactly what they show in their demonstration video. I get the same error as the OP.

N

nickross

Participant

You need to resize the canvas AFTER clicking on the Generative Fill button. For some reason, it can't recognise the big empty spaces if you resize the canvas first.

S

Sean31522777mfnb

Participant

Just figured this out. Was having the same issue with that error message. However, when I stopped working in artboards and just opened the image I wanted to extend as it's own file in Photoshop, it worked!

Harmony99

Participant

@keithj45977691 Thank you! This is exactly what I was doing it wrong. Your suggestion works.

W

Will34444786zih8

Participant

Same for me! Anyone in PS officially can answer?

E

Electric_friendship6C14

Participant

I receive the error when using the crop tool. I've never tried the resize option under resize canvas option. Still not able to to do generative fill OR the old mainstay content aware. I just get the warning.

K

keithj45977691

Participant

Curious if my experience tracks with anyone elses. Can you try what I posted in my reply?

kristp13855785

Participant

This still seems to work in Photoshop Beta, but not the official release for me

Y

Yildiray30097253yxf3

Participant

This is unacceptable. This feature does not work, and the error message is nonsense. I expect better from Adobe.

Any idea of a fix? I just updated minutes ago...

T

Thiago Marque274553332m0y

Participant

Alô adobe estamos tendo esse erro sem respostas!!!

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