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Known Participant
March 26, 2025
Question

Generative fill - "encountered an issue" if area is anywhere near a female on 26.4.1 Windows 11

  • March 26, 2025
  • 1 reply
  • 196 views

I am almost constantly getting "encountered an issue" when using gen fill on images with a femal present pretty much *anywhere* in the image. I am wastings hours and hours removing the females from the image, retrying the fill - which works - and then pasting the females back into the image. Is there any way to prevent this? It has gotten really bad lately. I am on version 26.4.1 on Windows 11. Possibly related, it seems after the latest updates, my Adobe account seemed to have forgotten who I was and what country I am in. I had gone through all of this before and I had to compeletely uninstall all my Adobe software and reinstall.

 

Also, I've noticed lately that the generative file - when it works - leaves very noticeable lines around the edges of the replaced section. It used to work great but now it is usually starkly different. I wish the things that used to work fine would just stay working fine. Very frustrating.

1 reply

creative explorer
Community Expert
Community Expert
May 25, 2025

@Cam24880745sc47 It's frustrating when a tool that was working great suddenly starts giving worse results after an update, especially with AI features like Generative Fill. The most common reason for this decline in quality after an update, even with the same prompt, is that Adobe has likely updated the underlying AI model (Firefly) itself. These AI models are constantly being refined, and sometimes a new version might prioritize different aspects or have a slightly altered "understanding" of prompts, which can lead to less optimal integration or different aesthetic outputs compared to the previous iteration. Don't worry, AI is always evolving, it likely is known, and maybe the next update will fix that issue! 

m
Known Participant
May 25, 2025
Sadly, it wasn't just a decline in quality, it was a complete failure of the feature itself - providing no results at all.