Generative Fill Error

Question

I am using the latest version of Photoshop, ver 27.0 Just after the last update PS is giving this error when I try to use generative fill: "Your complimentary generations for this premium feature have been used. To keep using this feature, upgrade to a plan with premium feature access." When I google search the problem, I am told to click on the home button in Photoshop (upper left) and then click on my avatar in the upper right and it will show how many credits I have. I have 93/100 left, so that is not the issue. I tried the same generative fill on my beta version and it worked perfectly, so there is a bug in the regular version. HELP!

Doug

creative explorer · Accepted Answer

@ddfischer I would sign out of the Crative Cloud in the upper right-hand corner of the Creative Cloud app. This signs you out of all Adobe applications. Close the Creative Cloud app. Re-open the Creative Cloud app and Sign In again using your Adobe ID. Relaunch Photoshop 27.0 and test Generative Fill. Likely a server-side issue with the AI?

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