Generative Fill Error: 'Service Not Responding' Despite Strong Internet Connection

Forum|Forum|10 months ago
June 18, 2025
2 replies
162 views

Hello,

I get an error message when doing generative fill, " The service is not responding, please check your Internet and try again" & my Internet connection is super. I've restarted but the same issue remains.

Windows

Srishti_Bali

Legend

Hi until_4590, just checking in — we’re still waiting to hear back from you. Has the issue been resolved on your end? If not, have you had a chance to try switching to a different network to see if that helps? Let us know so we can continue assisting you!

Regards,

Srishti

Claire H.

Community Manager

Hi @hadi_4590, Thanks for reaching out, and welcome to the Photoshop forums! We want a few more details to help with this issue. Could you send a screenshot or screen recording of the issue, a numbered list of the exact steps needed to replicate it, and your system info, so we can try replicating it? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

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