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Participant
February 21, 2025
Question

Generative fill in Photoshop creates black pictures

  • February 21, 2025
  • 1 reply
  • 90 views

Can u help me guys? First of all, I am in thailand and not restricted. Working for cooporate company with private network, can u help me to solve this problem?

1 reply

creative explorer
Community Expert
Community Expert
February 23, 2025

@mori_7351 when you forst mentioned Thailand, would your company's private network may be the issue behind all this? Your company's firewall or proxy server could be interfering with Adobe's AI connection. Some corporate networks have strict content filtering policies. This might be blocking Firefly's access to certain content or features. Again, your IT department would be the best point of contact.Contact your IT department to see if they can whitelist the necessary Adobe servers. Or if you are using a VPN, maybe try to temporarily disable it to see if that resolves the issue. 

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