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hazwl02
Participant
March 4, 2025
Answered

Generative fill is not working

Generative fill is not working

I have a copyright problem in photoshop, it always shows a message that the feature is not available when I use AI Generation Fill, even though I have used the copyright from adobe, so what is the problem with my feature. My registered email is: ██████████████████. I am currently on vacation in Vietnam.

 

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droopydog500
droopydog500Correct answer
Community Manager
March 4, 2025

Hello @tien_dat_2707,

Thank you for your message. 

 

Generative Fill in Photoshop is not currently available to Chinese users. It is documented on this page: Common questions about generative AI features in Photoshop. I believe the restriction is associated with the country associated with the account, not the physical country you are currently in.


My best,
    droopy

Adobe Community Expert (not an Adobe employee)
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1 reply

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
March 4, 2025

Hello @tien_dat_2707,

Thank you for your message. 

 

Generative Fill in Photoshop is not currently available to Chinese users. It is documented on this page: Common questions about generative AI features in Photoshop. I believe the restriction is associated with the country associated with the account, not the physical country you are currently in.


My best,
    droopy

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Adobe Community Expert (not an Adobe employee)
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