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Majestic_self2259
Participant
February 19, 2025
Question

Generative Fill not working

  • February 19, 2025
  • 2 replies
  • 430 views

I've updated the latest version of Photoshop and its still giving me an error message when I want to use generative fill. Any way to resolve this?

2 replies

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
February 20, 2025

Could it be a Firewall issue? 

https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

Otherwise please post Help > System Info. 

K
katja_3766
Participant
February 20, 2025

Same problem here as in the thread that was started on Feb 12.

Generative fill doesn't work and gives "To access Firefly-powered features within Adobe apps you must have genuine Adobe apps." We're using Photoshop on university computers/university lisence and it has worked fine until now. 

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