Generative Fill Not Working – “We’re experiencing delays due to high demand”

Question

i,I’m facing an issue with the Generative Fill feature in Photoshop. I keep getting this message:“We’re experiencing delays due to high demand. Please try again later.”Details:• I’m logged into my Adobe account.• I’m using the latest version of Photoshop.• My internet connection is stable and fast.• I’ve tried restarting my system and switching networks, but the issue persists.I rely on this feature for my workflow, and the delay is affecting my work.Is there any workaround or solution to fix this?Thank you in advance for your support.

Srishti Bali · Accepted Answer

Hi @Fancy_Luminary5E6D

Thanks for reaching out. The message “We’re experiencing delays due to high demand” typically appears when our servers are temporarily overwhelmed due to a high volume of requests.

We understand this can be frustrating and appreciate your patience. In most cases, trying again after a short while resolves the issue.

If the issue continues for an extended period, please share the following details so we can investigate further:

Your operating system and Photoshop version
Do Generative AI features work as expected in other Adobe apps like Firefly or Illustrator?
Did this issue start recently, or has it been ongoing?

These details will help us better understand what’s happening and assist you more effectively. Thanks again for your patience!

Regards,

Srishti

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