Generative Fill - 'Something went wrong. Try again later'

Question

Like the title says.

Specifically, this happens when using the Firefly models, both 1 and 3.

I'm using Photoshop 27.0.0.

Is anyone else experiencing this problem?

The same thing happens to my colleague. We have unlimited generative fill credits and 4000'ish premium credits. Yesterday we had our IT toggle on the 'non-Adobe AI models' function in the Admin Console. Might be related?

Noel Orridge · Answer

Hi @Jaimé de Vos34238939! Thank you for reaching out. I’m sorry to hear you’re experiencing this issue. Please have your admin submit a support ticket through the Adobe Admin Console, so our team can assist you further. Here's how you do it: Teams | Support and Expert Sessions.

Thanks a bunch!

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