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mm_archphoto
mm_archphoto
Participant
Jun 21, 2026 4:22 PM UTC
Question

Generative Upscale not available within Image menu in version 27.8

Hi,

My Photoshop installation seems to be missing the Generative Upscale option. It is simply not available within Image menu in version 27.8.

Not sure if it was there before as I have never needed before. 

I tried reinstalling Photoshop, still no Generative Upscale. It’s not there when I search for “generative” withing the Keyboard shortcut menu.

I have Generative Fill and Neural filter options available within Edit and Filter menus.

 

I am running Windows 10.

Screenshots are attached bellow:

 

 

    8 replies

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    Jun 23, 2026 2:05 PM UTC

    Hey, ​@mm_archphoto. Thanks for adding the screenshots. I guess, this is a previous version of Photoshop. Since, one of the icons in the top right corner is missing. 

     

    Please use the Creative Cloud desktop app to launch Photoshop v27.8 and check how it goes. 

    Thanks!
    Sameer K

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    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    Jun 23, 2026 2:43 PM UTC

    ​@Sameer K I’m not seeing that icon you highlighted with Photoshop version 27.8 on my system

     

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    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    Jun 21, 2026 7:52 PM UTC

    Check the colour mode isn't say Indexed.

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    mm_archphoto
    mm_archphotoAuthor
    Participant
    Jun 21, 2026 8:03 PM UTC

    No, all the images I’ve tried were 8bit RGB

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