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mm_archphoto
Participant
June 21, 2026
Question

Generative Upscale not available within Image menu in version 27.8

  • June 21, 2026
  • 2 replies
  • 65 views

Hi,

My Photoshop installation seems to be missing the Generative Upscale option. It is simply not available within Image menu in version 27.8.

Not sure if it was there before as I have never needed before. 

I tried reinstalling Photoshop, still no Generative Upscale. It’s not there when I search for “generative” withing the Keyboard shortcut menu.

I have Generative Fill and Neural filter options available within Edit and Filter menus.

 

I am running Windows 10.

Screenshots are attached bellow:

 

 

    2 replies

    Sameer K
    Community Manager
    Community Manager
    June 23, 2026

    Hey, ​@mm_archphoto. Thanks for adding the screenshots. I guess, this is a previous version of Photoshop. Since, one of the icons in the top right corner is missing. 

     

    Please use the Creative Cloud desktop app to launch Photoshop v27.8 and check how it goes. 

    Thanks!
    Sameer K

    Ged_Traynor
    Community Expert
    Community Expert
    June 23, 2026

    @Sameer K I’m not seeing that icon you highlighted with Photoshop version 27.8 on my system

     

    Derek Cross
    Community Expert
    Community Expert
    June 21, 2026

    Check the colour mode isn't say Indexed.

    mm_archphoto
    Participant
    June 21, 2026

    No, all the images I’ve tried were 8bit RGB