gif exporting issue

Question

Currently using the automation tool where png, jpg, gifs are automatically exported.

This was working fine on my Dell Latitude 3400 series laptop with an Intel 7 Chip (Gifs are exporting)

Tried with a Lenovo Yoga with an Intel 9 Chip ( Gifs are not exporting properly - 2 pop up but are 0KB)

Tried with a Lenovo P16s with an AMD Ryzen Pro 5 chip (Gifs are not exporting properly - 2 pop up but are 0KB)

This is such a random issue and I'm wondering if anybody is having any issues with this. All the devices are on Windows 11.

danny_9880 · Accepted Answer

Found the fix - install Visual C++ Redistributable Packages for Visual Studio 2013

- Make sure it's the x86 version.

- Reboot after installing

- Deleted assets folder and re-opened my .psd file and the GIFs started exporting out without error.

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