Inspiring

Answered

GPU - GeForce RTX 2060

Forum|Forum|4 years ago
July 20, 2021
2 replies
6487 views

Hello,

I've had a problem for a few days now, the GPU is no longer accepted and I have to uncheck it under preference. Today's update did not change anything.

Photoshop 22.4.3

GeForce RTX 2060

Windows

This topic has been closed for replies.

Correct answer Ged_Traynor

Yes,

I can't open a file, I get an error message and I can't close the Photoshop window. To close Photoshop, I have to close it with the "Task Manager".

Take a look here

https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html

T

TypooAuthor

Inspiring

I added photoshop.exe and snifer.exe in the Manage Settings 3D, restarted several times. the problem is still there.

Ged_Traynor

Community Expert

Hi

I have the RTX 2060 super and Photoshop detects that fine for me with both 22.4.2 and 22.4.3, do you use the studio driver or the game ready version. The studio version is recommended for Photoshop and when installing try performing a clean install from the custom > advanced menu.

T

TypooAuthor

Inspiring

Hello,

Thank you for your answer, it's nice.

I have reinstalled the Studio driver in the game place. I uninstalled and reinstalled Photoshop, but the Problem is still there. I can't open a file.

Ged_Traynor

Community Expert

Did you download the Nvidia driver from here

https://www.nvidia.com/Download/index.aspx

During the install, select the following options

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire think into this thread

Also can you post a screenshot of the performance tab in preferences

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